Returns & Exchanges
At Pike Merch, we want you to love your new gear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all apparel is unworn, unwashed, and still has the original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.